Rackthinking, S.A. de C.V., con domicilio en Av. Vial F J Serra 11376, Col. El Refugio, Querétaro, Querétaro, C.P. 76146, de conformidad con la Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), es responsable del tratamiento de sus datos personales y emite el presente Aviso de Privacidad:


1. Datos personales que se recaban

Recabamos los siguientes datos personales:
▪️ Nombre completo
▪️ Dirección de correo electrónico
▪️Teléfono de contacto
▪️Empresa y dominio
▪️Información relacionada con el servicio que solicita


2. Finalidad del tratamiento de datos

Sus datos personales serán utilizados para las siguientes finalidades:

▪️Proveer los servicios y productos requeridos relacionados con la fabricación e instalación de racks industriales, accesorios para racks y mezzanines.
▪️Ofrecer la venta, renta y servicio de montacargas y plataformas de elevación.
▪️Informar sobre cambios en nuestros productos o servicios.
▪️Realizar evaluaciones de calidad del servicio y fines estadísticos internos.
▪️Contacto y atención al cliente.


3. Uso de datos personales sensibles

En el curso de nuestras actividades, no recabamos datos personales sensibles. En caso de que se recaben en el futuro, se solicitará su consentimiento expreso por los medios adecuados.


4. Transferencia de datos personales

Sus datos personales no serán transferidos a terceros sin su consentimiento previo, salvo en los casos que lo requiera la ley o para cumplir con nuestras obligaciones contractuales con proveedores o socios comerciales, como se detalla a continuación:

▪️A proveedores de servicios tecnológicos para la gestión de bases de datos y sistemas de CRM.
▪️A empresas relacionadas o filiales para fines comerciales internos.

5. Derechos ARCO (Acceso, Rectificación, Cancelación y Oposición)

Usted tiene derecho a acceder, rectificar, cancelar u oponerse al tratamiento de sus datos personales (Derechos ARCO). Para ejercer estos derechos, puede contactar a nuestro Departamento de Protección de Datos Personales enviando un correo electrónico a ventas@rackt.com.mx, indicando claramente su solicitud.


6. Seguridad de los datos personales

Hemos implementado medidas de seguridad físicas, técnicas y administrativas para proteger sus datos personales contra daño, pérdida, alteración, destrucción o uso no autorizado.


7. Modificaciones al Aviso de Privacidad

Nos reservamos el derecho de modificar este Aviso de Privacidad en cualquier momento. Las modificaciones estarán disponibles en nuestro sitio web www.rackt.com.mx.


8. Consentimiento
Al proporcionar sus datos personales, usted acepta que han sido recolectados y tratados conforme a los términos de este Aviso de Privacidad.

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